Reviews & Testimonials

We take pride in providing exceptional heating and cooling services. Read reviews and testimonials from your friends and neighbors to hear what they are saying about their experience with Exceptional Care Heating and Air.

Check out some of our client reviews from Google below.

Tom LaPlaca

David returns calls promptly and comes out right away. He explains what is needed and is very fairly priced.

Megan Lazarte

Dave came out within two days of calling him. He walked me through each step and explained everything. Found the issue quickly and solved it. Price was very reasonable and Dave was extremely knowledgeable which helped since the last company that came out was terrible. Would 100% recommend!

Michael Bernardo

David was amazing! He was very professional, encouraged me to shadow him, and explained every single thing he was doing in detail. Could not have asked for a better service call. Our A/C was serviced and is working even better than we had ever thought it could. Would 100% recommend them and David to anyone out there. Amazing

Hasan Danish

Excellent communication! Easy to get a hold of on the phone, returned all my calls, patiently answered my detailed questions, and completely honest and upfront about pricing and what his service visit includes. Easy to talk to and refreshingly transparent.

Matt Ford

Ran me through everything and shared insights with me. Mentioned things we could do to improve our system but wasn’t pushing anything we didn’t need. Great service and will use again.

Bill Z.

We just had our central air conditioning replaced by Exceptional Care Heating And Air, and I couldn’t be more impressed. From start to finish, the experience was flawless. They are extremely punctual — always arrive exactly when they say they will and give a heads-up when they’re on the way.

The quoting process was top-notch. Everything was clearly detailed — not just the cost, but the specific parts, labor, and timeline involved. No vague estimates, no surprise fees.

What really stood out: the unit we originally selected became unavailable. A more expensive model had to be used. Without hesitation, they offered to honor the original quote and absorb the difference themselves. That tells you everything about how they operate.

The job was executed perfectly. The system works beautifully, and the space was left spotless.

If you need HVAC work — installation, maintenance, or repair — I highly recommend Exceptional Care Heating And Air. They're absolute pros.

Ryan S.

"David is always there when we need help with any heating or cooling issues, and he always does an amazing job. He’s professional, knowledgeable, and truly cares about the quality of his work. Every time he’s helped us, everything gets fixed quickly and works perfectly. If you’re looking for someone reliable and skilled, David is the one to call!"

Mike Masi

By far this company stands by their name (Exceptional) . Team takes their time to diagnose any issues as well as explain to the customer the root cause and options for repair . Highly recommend!!!

David Hawke

I am completely satisfied with the work performed by Exceptional Care HVAC on my 18+ year Carrier gas furnace today. David's quick return call for immediate service, his professional and respectful interaction along with a thorough explanation of his work and analysis convinced me to consider their services again. I highly recommend Exceptional Care HVAC.

Exceptional Service by Exceptional Care Heating and Air!! I would highly recommend them. I have used their services the last few years and they always provide excellent service! David is prompt, professional, courteous and technically competent. He and Scott replaced a very old HVAC system in our house and did a great job. Will definitely use them again!

Monica Gupta

I called EC about an air conditioning issue and they came out the next day. They are very accommodating. Dave was extremely helpful and knowledgeable. He explained so much to us and really took the time to go over everything. He answered all our questions and concerns and really took the time to listen. He did not rush at all. I will definitely be calling Dave for all our HVAC needs.

Ashlee Haggerty

Our AC stopped working in this massive heatwave and Dave was here the next day to check things over. We ended up needing to replace our 26 year old unit. He took the time to explain what was happening, why it was happening and what our options moving forward were. He was always available to answer my questions and steer me in the right direction. Within a week the unit was ordered and installed. He went above and beyond to ensure that my family was kept comfortable while waiting for our new unit and even dropped off a window unit to help us sleep at night. He consistently texted 20 minutes before his arrival and kept me up to date throughout the process. Dave was honest, thorough, knowledgeable and dependable. It’s hard to find people you can trust and I can’t recommend him enough to help with HVAC needs. We will never use anyone else!

MF Arietta

From the time I filled out the online form through completion of the service appointment, Dave communicated well, was super knowledgeable, professional and respectful (even wore his own shoe boots). He took the time to explain and actually show us the issue and repair options. I highly recommend this HVAC company.

Mario Chacon

Had my A/C unit replace by Dave very professional he understood my concerns and did the work in 1 day I'll definitely recommend him to all my friends.

Thomas Oliva

Had a great experience, very knowledgeable, very professional. Honest did not try to sell me things I don't need would recommend to others

Scott Stringfellow

I can't recommend Dave and Exceptional Care HVAC enough.

Recently purchased a home from the 70s and Dave's done 2 big projects for me.

First, did some AC maintenance in the summer that took my electric bill down by 60%.

Second, replaced one of my furnaces that died when I turned the heat on for the first time. It's now running like a charm.

Dave's prices seem fair and he always takes the extra time to ensure everything makes sense and that we don't have any questions. Always makes himself available for small questions over the phone or text.

If you need an HVAC guy, give Dave a call.

Mike (MPM)

Dave came out today to troubleshoot our furnace. I was immediately impressed with his knowledge, honesty and integrity. I would rate him as top HVAC company.

Bradley Anderegg

Exceptional Care HVAC installed a brand new furnace and ac unit for our home in under 8 hours. I was very impressed with their work. They were professional and courteous and answered all our questions, I would definitely use them again.

Christopher Keri

David performed a general maintenance for our home. Being home owners for a year, we wanted to see where our system stood both for now and the future. David was phenomenal as he put everything in understandable terms, suggested maintenance without being pushy, and laid out suggested next steps to ensure efficient and safe operation. He was genuine and kind and dealt with two young kids and barking dog the entire time! So glad I chose this company.

Regina Barna

David explained the product, sent links to the websites, quoted a reasonable price, came on time, worked in extreme heat, and finished the job in record time. Great service!

Alexis Rivera

Was very knowledgeable and went above and beyond to provide information that was educational and helpful. Was extremely professional and would definitely recommend.

Susan Rodriguez

Great care and professional service. David, our tech, was honest, polite, and attentive. I am amazed at the service we received, from him. He fixed our ac issues quickly and honesty.
Thank you David, we are so happy with your work and service.

Deanna Doster

Very professional. Called back right away. Made the appointment quickly and got the AC fixed in no time. Highly recommend this company! I wish I would have known about them sooner!

You can read more of our 80+ reviews on Google.

Check out some of our client reviews from Housecall Pro below.

Crisa M.

David was excellent. Walked us through all of the troubleshooting he was doing. I never felt at any point he was recommending a service that truly wasn't needed. I'll be using them again. Thanks!

Eldo K.

David - was fantastic! He responded quickly, fixed our a/c and provided Exceptional Care. Highly recommend!

Mary F.

Dave Brown is my all-time favorite HVAC professional! He always goes above and beyond the call of duty! He is highly knowledgeable and has a superior level of hands-on technical expertise. He is reliable and shows up as promised. He is friendly, cheerful, and upbeat. He has successfully balanced the cooling from the central air system to all parts of my home. This is a BIG deal—there was a 10-degree difference from the front of the house (comfortable) to the back (uncomfortably warm). Today he corrected a noise from the air handler by simply changing each slot in the return from a sharp angle to less of an angle without even going into the attic. He called this “harmonics.” Who knew?!? Thank you Dave!

Chris B.

Good job of explaining issues with system and how to proceed with best option. Dave does a great job as usual.

Heather B.

Absolutely wonderful! Professional, punctual, efficient, fair, and personable. Highly recommended

Adam T.

David was out to fix my furnace within a couple of hours of my call, answered my questions, and was a pleasure to work with.

Walter F.

Excellent timely service. Extremely informative and thorough.

Bill R.

Friendly respectful professional efficient it's all in the name Exceptional.

Steve S.

Dave is a true professional!!! His knowledge and customer service is exceptional!

Adam T.

Dave made a service call within an hour of my inquiry and performed a thorough review of the heating issue I was having.

Mary Beth H.

The best HVAC around

You can read more of our 20+ reviews on Housecall Pro.

Check out some of our client reviews from Home Advisor & Angi below.

Chad C.

David came promptly after I called for service. He explained everything thoroughly and worked efficiently

Keith H.

Very satified with my experience. He took the time to look everything over with my furnace and advised as to the best way to handle the issue I was having, I would definitely call again in the future for anything related to my heating and central air.

Frank H.

David, the service technician and owner, lives up to his company’s name! The service and turnaround time was “exceptional” and he conveyed genuine “care” to resolve our Furnace in record time. I am going to recommend him to family and friends! Outstanding job!!!

Cong L.

David is very professional. And he explained every detail to me. Great job

Ronald H.

Dave Brown from Exceptional Care HVAC arrived on time fixed the furnace, explained everything in detail, and was very professional. On a scale from 1-10 he’s a 12.

Dan O.

Quick response and excellent service

Jeannie S.

David Brown provided exceptional service yesterday, explained everything going wrong with my furnace in laymenâ s terms. I called him at 5:00 am and he was here at my house early afternoon. Wonderful technician and businessman!

Kc C.

Received immediate call back. Came the same day. Super polite and professional. Provided detailed diagnosis. Very happy with service.

Holly L.

David is very professional and friendly, and made sure he made it out to us very soon after we called him, same-day. Super knowledgeable and happy to explain everything. We would widely recommend Exceptional Care.

Ed C.

They did great work, excellent customer service, prompt and cleans up after, great value, I highly recommend their service.